Frequently Asked Questions

We offer 3 shipping options:
Parcel Post (uninsured) $10.97
Parcel Post (insured) $12.97
Express Post: additional $6.00

All of our breathalysers come with a warranty that ranges from 12 to 36 months. Warranty claims can be made by logging in to your account.

All orders submitted prior to 11:00 am AEST will be shipped on the same day. Australia Post Standard Service aims for a delivery timeframe of 2 working days for metropolitan areas on the East Coast of Australia. For regional locations, as well as those in NT, WA, or TAS, please allow an extra 2–3 working days for delivery. Should you need your parcel more urgently (within 1 to 3 days across the nation), we recommend selecting our Australia Post Express option during checkout.

Yes, we can ship to PO Box addresses via Australia Post.

At 5:30 PM on the day of shipment, you will receive an invoice along with tracking details sent to your email. Additionally, you may log into your account on this website to view the tracking and invoice information.

It may take as long as 24 hours for a parcel to appear on https://auspost.com.au/mypost/track/search

Occasionally, parcels may go missing. Should this happen, please reach out to us via our Contact Us webpage.

Credit Card, PayPal, Afterpay, Google Pay, Apple Pay, Bank Transfer (via email)

We have a simple process for returning items. Kindly refer to our terms and conditions webpage here: Terms and Conditions

Mouthpieces can be safely washed in a dishwasher and are reusable in non-commercial settings.

To assist you in selecting the appropriate product for your requirements, kindly refer to the blue “Help Me Choose” button situated at the top of each webpage. Alternatively, please consult our three comprehensive Buying Guides. You can access them here: Personal Breathalyser, Workplace Breathalyser, or Workplace Drug Test Kits.

The precision of a breathalyser depends on the quality of its internal sensor and its overall design. The fuel-cell sensor units provided by Breathalysers Australia are exceptionally accurate, able to measure to three decimal places. It is essential to use breathalysers correctly and to recalibrate them according to the specific servicing requirements of each model.

Store the unit in a protective case to prevent dust and particles from infiltrating.
Make sure it is kept in a dry environment with temperatures not exceeding 40°C.
Use alcohol-free wipes for cleaning as necessary.
Avoid exposing the device to excessive liquids or moisture.
Do not deliberately direct strong concentrations of alcohol towards the sensor, as this will adversely impact the calibration.

A significant quantity of ingested alcohol may be identified for as long as 12 hours following the cessation of consumption. Nevertheless, there have been cases where detection has occurred even 24 hours later.

Prior to taking the test, it is essential to wait 15–20 minutes after your last intake of alcohol, food, or other liquids before utilizing your breathalyser.
For devices intended for personal use, please allow a 3-minute interval between successive tests to enable the sensor to clear.
Refrain from using hand sanitiser or any alcohol-based cleaning products in the vicinity of the testing area. Conducting testing outdoors can help eliminate the potential for ambient readings.
Ensure that the mouthpiece is securely attached, take a deep breath, and most importantly, blow steadily until you hear a click. Neglecting to blow consistently will lead to an error, as the device will not have received a complete sample.

Fuel-cell models usually provide over 6 years of service when kept within calibration and when care instructions are followed. The technology will eventually become outdated, indicating that a new device may need to be purchased.

Fuel-cell and semiconductor sensor breathalysers assess alcohol levels in distinct ways, leading to notable differences in their accuracy, consistency, and vulnerability to interference.
Fuel cell breathalysers operate through an electrochemical reaction.
When alcohol is present in the breath, it undergoes oxidation at the sensor’s surface, producing an electrical current that correlates with the concentration of alcohol.
Semiconductor sensors utilise a metal oxide semiconductor that alters its electrical resistance upon contact with volatile compounds.
The manufacturing cost of semiconductor sensors is significantly lower than that of fuel cell sensors.

When alcohol is consumed, it enters the bloodstream and makes its way into the lungs. In the lungs, alcohol vaporizes into the air within the alveoli (small air sacs). During a breath test, the breath flows over an electrochemical cell, where the alcohol is oxidized at the electrode, generating an electric current. The higher the concentration of alcohol in the breath, the more intense the current, which the breathalyser converts into a BAC measurement.

Small quantities of alcohol can be swiftly and entirely processed and eliminated by the body. For instance, after consuming one standard drink, it is not uncommon to find that there is no alcohol in your system 30 minutes later. Individual constitution plays a significant role in this process. To determine if a breathalyser is detecting alcohol, take a sip of alcohol and immediately blow into the device. While the reading will be high and inaccurate, it should indicate the presence of alcohol.
Individuals have often expressed surprise at their actual Blood Alcohol Concentration (BAC) readings, which are lower than anticipated. Having a breathalyser can significantly enhance your understanding of how your body metabolises alcohol. Testing yourself at intervals of three minutes is an effective method for determining your true BAC.

Every Australian State enforces a maximum permissible Blood Alcohol Concentration (BAC) limit of 0.05%. Restricted licences, including P-plates or previously imposed penalties, typically mandate a BAC of 0.00%.

The quantity of alcohol ingested — An increase in the number of drinks typically elevates BAC to a greater extent.

The pace of consumption — Consuming alcohol rapidly results in a quicker rise in BAC, as the liver has a finite capacity to metabolize alcohol.

Body mass and composition — Individuals with lower body weight or reduced body water content are likely to achieve a higher BAC from an equivalent volume of alcohol.

Gender — Women frequently attain higher BAC levels than men after ingesting the same quantity, attributable to variations in body composition and the metabolism of alcohol.

Consumption of food — Ingesting alcohol on an empty stomach leads to a more rapid absorption of alcohol. Conversely, food intake, particularly fats and proteins, can decelerate this absorption.

Alcohol concentration — Beverages with elevated alcohol levels result in a more rapid increase in BAC.

Pharmaceuticals and narcotics — Certain medications may amplify the effects of alcohol or hinder its metabolism.

Metabolic rate and liver functionality — Variations in liver efficiency among individuals influence the rate at which alcohol is metabolised.

Age and health status — Elderly individuals and those with specific health issues may metabolise alcohol at a slower rate.

Carbonated beverages — Sparkling drinks such as champagne or cocktails containing soda can accelerate the absorption of alcohol.

Hydration levels and exhaustion — Dehydration and fatigue can exacerbate impairment, even if the BAC remains constant.

Duration since the last drink — BAC increases during the absorption of alcohol and subsequently decreases as the body metabolises it.

BAC is an abbreviation for Blood Alcohol Content. BrAC refers to Breath Alcohol Content. For all practical purposes, these terms are synonymous in the context of breath alcohol testing. This is due to the fact that an individual’s blood alcohol concentration can be precisely and definitively assessed through a breath sample.

High-quality breathalysers necessitate a warming period of 5–20 seconds for the sensor to reach the temperature of your breath, which is 34 degrees Celsius. Typically, breathalysers will require progressively longer warming times when multiple tests are conducted in quick succession.

Your blood alcohol concentration (BAC) will only increase when your body is unable to metabolize alcohol as rapidly as it is ingested.

Yes. Our breathalysers are supplied through extensive retail networks and enterprises that have multisite testing requirements. We are available to talk further about bulk order purchases.
We also collaborate with smaller businesses, such as interlock installers who sell to their clientele. To submit an inquiry, please follow this link: Contact Us

The precision of a breathalyser depends on the quality of its internal sensor and its overall design. The fuel-cell sensor units provided by Breathalysers Australia are exceptionally accurate, able to measure to three decimal places. It is essential to use breathalysers correctly and to recalibrate them according to the specific servicing requirements of each model.

Store the unit in a protective case to prevent dust and particles from infiltrating.
Make sure it is kept in a dry environment with temperatures not exceeding 40°C.
Use alcohol-free wipes for cleaning as necessary.
Avoid exposing the device to excessive liquids or moisture.
Do not deliberately direct strong concentrations of alcohol towards the sensor, as this will adversely impact the calibration.

A significant quantity of ingested alcohol may be identified for as long as 12 hours following the cessation of consumption. Nevertheless, there have been cases where detection has occurred even 24 hours later.

Passive tests provide rapid screening and do not require a mouthpiece. The user either speaks or exhales into a passive sampling port without any physical contact. These tests indicate the presence or absence of alcohol and are less intrusive. If alcohol is detected during the screening test, an active test is typically conducted.
An active test requires a mouthpiece to be attached to the device, providing an accurate blood alcohol concentration (BAC) measurement.
Devices such as the SHIELD breathalyser are capable of performing both testing modes and storing data within the unit’s memory.

Prior to taking the test, it is essential to wait 15–20 minutes after your last intake of alcohol, food, or other liquids before utilizing your breathalyser.
For devices intended for personal use, please allow a 3-minute interval between successive tests to enable the sensor to clear.
Refrain from using hand sanitiser or any alcohol-based cleaning products in the vicinity of the testing area. Conducting testing outdoors can help eliminate the potential for ambient readings.
Ensure that the mouthpiece is securely attached, take a deep breath, and most importantly, blow steadily until you hear a click. Neglecting to blow consistently will lead to an error, as the device will not have received a complete sample.

Fuel-cell models usually provide over 6 years of service when kept within calibration and when care instructions are followed. The technology will eventually become outdated, indicating that a new device may need to be purchased.

Fuel-cell and semiconductor sensor breathalysers assess alcohol levels in distinct ways, leading to notable differences in their accuracy, consistency, and vulnerability to interference.
Fuel cell breathalysers operate through an electrochemical reaction.
When alcohol is present in the breath, it undergoes oxidation at the sensor’s surface, producing an electrical current that correlates with the concentration of alcohol.
Semiconductor sensors utilise a metal oxide semiconductor that alters its electrical resistance upon contact with volatile compounds.
The manufacturing cost of semiconductor sensors is significantly lower than that of fuel cell sensors.

When alcohol is consumed, it enters the bloodstream and makes its way into the lungs. In the lungs, alcohol vaporizes into the air within the alveoli (small air sacs). During a breath test, the breath flows over an electrochemical cell, where the alcohol is oxidized at the electrode, generating an electric current. The higher the concentration of alcohol in the breath, the more intense the current, which the breathalyser converts into a BAC measurement.

Your organization’s Drug and Alcohol policy should explicitly detail the testing procedures and the regularity of employee testing. The most efficient and least invasive method for alcohol detection is the use of a Passive Breath Screen, which should be followed by an Active Breath Test if the results of the breath screen indicate the presence of alcohol.

Small quantities of alcohol can be swiftly and entirely processed and eliminated by the body. For instance, after consuming one standard drink, it is not uncommon to find that there is no alcohol in your system 30 minutes later. Individual constitution plays a significant role in this process. To determine if a breathalyser is detecting alcohol, take a sip of alcohol and immediately blow into the device. While the reading will be high and inaccurate, it should indicate the presence of alcohol.
Individuals have often expressed surprise at their actual Blood Alcohol Concentration (BAC) readings, which are lower than anticipated. Having a breathalyser can significantly enhance your understanding of how your body metabolises alcohol. Testing yourself at intervals of three minutes is an effective method for determining your true BAC.

The quantity of alcohol ingested — An increase in the number of drinks typically elevates BAC to a greater extent.

The pace of consumption — Consuming alcohol rapidly results in a quicker rise in BAC, as the liver has a finite capacity to metabolize alcohol.

Body mass and composition — Individuals with lower body weight or reduced body water content are likely to achieve a higher BAC from an equivalent volume of alcohol.

Gender — Women frequently attain higher BAC levels than men after ingesting the same quantity, attributable to variations in body composition and the metabolism of alcohol.

Consumption of food — Ingesting alcohol on an empty stomach leads to a more rapid absorption of alcohol. Conversely, food intake, particularly fats and proteins, can decelerate this absorption.

Alcohol concentration — Beverages with elevated alcohol levels result in a more rapid increase in BAC.

Pharmaceuticals and narcotics — Certain medications may amplify the effects of alcohol or hinder its metabolism.

Metabolic rate and liver functionality — Variations in liver efficiency among individuals influence the rate at which alcohol is metabolised.

Age and health status — Elderly individuals and those with specific health issues may metabolise alcohol at a slower rate.

Carbonated beverages — Sparkling drinks such as champagne or cocktails containing soda can accelerate the absorption of alcohol.

Hydration levels and exhaustion — Dehydration and fatigue can exacerbate impairment, even if the BAC remains constant.

Duration since the last drink — BAC increases during the absorption of alcohol and subsequently decreases as the body metabolises it.

BAC is an abbreviation for Blood Alcohol Content. BrAC refers to Breath Alcohol Content. For all practical purposes, these terms are synonymous in the context of breath alcohol testing. This is due to the fact that an individual’s blood alcohol concentration can be precisely and definitively assessed through a breath sample.

Your blood alcohol concentration (BAC) will only increase when your body is unable to metabolize alcohol as rapidly as it is ingested.

There is no legal obligation to complete a course before performing alcohol testing in the workplace, although the HLTPAT005 course for drug testing includes a minor component on alcohol testing.
Breathalysers Australia offers personalised support for SHIELD unit understanding as needed.

Please review our Workplace Breath Testing Compliance Guide, available here: Workplace Breathalyser Compliance Guide

Yes. We are available to talk further about bulk order purchases. To submit an inquiry, please follow this link: Contact Us

Bulk purchasing drug and alcohol testing devices can provide significant cost savings and improve workplace testing efficiency. Businesses conducting regular employee screening often purchase larger quantities to maintain compliance programs and reduce per-test costs. Bulk ordering also ensures consistent stock availability and minimises downtime when testing is required. Breathalysers Australia offers bulk purchasing discounts, which are displayed near the top of each of our drug testing product pages.

Yes, some prescription and over-the-counter medications may affect drug screening results and can occasionally produce non-negative results. Certain medications may contain compounds similar to the substances being tested, which can trigger a reaction on the screening device. For this reason, it is important for individuals to disclose any prescribed medications before testing. If a non-negative result occurs, confirmation laboratory testing can help determine whether the result is linked to legitimate medication use.

A Chain of Custody (CoC) process is used to maintain the integrity and traceability of a drug test from collection through to final result. It documents who handled the sample, when it was collected, and any transfers or storage conditions throughout the testing process. This process is especially important for workplace compliance, legal matters, confirmatory laboratory testing, and situations where results may be challenged. Proper chain of custody procedures help ensure accurate, reliable, and defensible testing outcomes.

Saliva drug screens are considered highly effective for detecting recent drug use and are widely used in workplaces across Australia. They are designed to identify active substances currently present in the body rather than historical use. Accuracy depends on correct sample collection, proper storage conditions, and adherence to manufacturer instructions. In situations where confirmation is required, laboratory analysis is recommended.

The duration for which drugs can be detected in the body varies based on several factors, including the specific substance, frequency of use, individual metabolism, and the testing method employed. Saliva tests are typically effective for identifying drug use within the last 24 to 48 hours, making them ideal for assessing immediate impairment. In contrast, urine tests offer a broader detection window, which can extend from several days to weeks, depending on the type of drug and the user’s habits. It is important to recognize that detection times can differ among individuals, necessitating careful interpretation of the results.

Most rapid drug tests use control and test lines to determine the result. A negative result will typically show both a control line and a test line, even if the test line appears faint. A non-negative result usually shows only the control line with no visible test line for the drug being screened. If the control line does not appear, the test is considered invalid and should be repeated using a new drug test kit. Always refer to the product instructions for correct interpretation.

Drug testing kits should be stored in a cool, dry environment away from direct sunlight, moisture, and extreme temperatures. Exposure to excessive heat or humidity may affect the performance and reliability of the testing device. Manufacturers recommend storing kits at room temperature and checking expiry dates before use. Following proper storage guidelines helps ensure accurate and reliable test results.

HLTPAT010 refers to the nationally recognised Australian training unit “Collect Specimens for Drugs of Abuse Testing.” This course provides individuals with the skills and knowledge required to correctly conduct workplace drug testing procedures. Training covers specimen collection, testing processes, chain of custody requirements, privacy considerations, and Australian Standards compliance. It is commonly completed by workplace safety personnel, supervisors, and organisations managing internal drug testing programs.

On-site drug screening offers quick results in just a few minutes, making it a popular choice across various sectors, including workplaces, roadside checks, legal settings, and healthcare. These tests are not only convenient and cost-effective but also straightforward to administer. In contrast, laboratory testing requires sending samples to an accredited laboratory for comprehensive analysis using specialised equipment. This method typically yields a higher level of accuracy and is often employed when an initial test returns a non-negative result.

Pre-employment drug screening is performed prior to an individual’s start date, helping employers assess whether candidates comply with the organization’s drug and alcohol policies. In contrast, random drug testing occurs during employment, often without advance notice, serving as a deterrent against substance use in the workplace. This approach is essential for sustaining a safe work environment by identifying employees who may pose impairment risks.

Saliva and urine drug tests are both commonly used for workplace drug screening. However, they detect drug use differently. Saliva testing identifies recent drug use and is more effective for determining impairment at the time of testing, making it ideal for workplace and roadside applications. Urine testing detects drug metabolites over a longer period, making it more suitable for identifying historical or dependent drug use in the workplace. Saliva testing is less invasive, easier to supervise, and provides faster onsite results, while urine testing generally has a longer detection window.

A negative result means the drug concentration detected is below the designated cut-off level for that substance, indicating no detectable presence above the testing threshold. A non-negative result means the drug concentration has exceeded the cut-off level and further confirmatory testing may be required depending on workplace policy. A confirmed positive result occurs when the presence of specific drugs has been scientifically verified through laboratory analysis, potentially before any formal action is taken. A false negative occurs when a test incorrectly indicates that no drug is present when the drug is actually present in the specimen.

Saliva testing offers fast results, easy supervision, reduced privacy concerns, and improved detection of recent drug use. It is less invasive and well suited to workplace environments. However, saliva testing generally has a shorter detection window compared to urine testing. Urine testing provides a longer detection period and can identify historical or habitual drug use more effectively. The best testing method depends on the workplace application, compliance requirements, and testing objectives.

A “panel” refers to the number of drug classes in a screening that analyses a single biological sample to detect multiple drugs simultaneously. They are visually represented on the outside of the testing device as colour strips.
A 6-panel drug test screens for six different drug groups, while a 7-panel test screens for seven. The common six different drug groups are amphetamine, opiates, methamphetamine, cocaine, oxycodone, and cannabis (THC). The 7th panel is typically benzodiazepines.
The appropriate panel selection depends on workplace policy and specific drug class testing requirements.

Drug testing devices operate using established cut-off levels that determine whether a result is negative or non-negative. These cut-off levels are measured according to the Australian Standards and vary depending on the substance being tested.
If the detected drug concentration falls below the specified cut-off level, the result is considered negative. If the concentration exceeds the cut-off threshold, the result is considered non-negative.
Cut-offs are required for both accuracy and fairness, as incidental exposure or minimal use may not impair performance.

Workplace drug screening is carried out in line with the company’s drug and alcohol policy. Typical scenarios for testing include pre-employment assessments, random checks, post-incident evaluations, reasonable suspicion inquiries, and return-to-work screenings. Industries that involve safety-sensitive positions, such as mining, transportation, and construction, often adopt more rigorous testing protocols to enhance workplace safety, ensure compliance, and mitigate risks.

Freshly produced human urine typically has a temperature ranging from 32°C to 38°C. Samples that fall outside this temperature range are deemed invalid, as they may indicate potential manipulation.

Adulterant testing is primarily used in urine testing to detect dilution, substitution, or chemical tampering. With saliva testing, the sample is collected directly from the mouth under supervision, making tampering much more difficult.
Instead, these saliva test kits rely on features such as saturation indicators, tamper-evident collection, and direct onsite collection methods to ensure sample integrity.

Please review our Workplace Drug Testing Compliance Guide, available here: Workplace Drug Test Compliance Guide

The workplace drug testing market is slowly continuing its shift towards saliva testing due to its convenience, speed, and greater ability to identify recent drug use. Urine testing remains common in workplaces and laboratory environments and in industries requiring longer detection windows or historical usage screening. Both methods continue to play an important role depending on workplace requirements and compliance obligations. We would estimate current workplace usage to be split at around 55/45 saliva vs urine.

A non-negative outcome from a screening test suggests that a drug could be present at concentrations above the defined cut-off. Nevertheless, this result does not constitute conclusive evidence of drug use. In scenarios like workplace or legal testing, the sample is usually sent to a certified laboratory for verification, where advanced analytical methods are utilized. During this procedure, rigorous chain of custody protocols are adhered to in order to maintain the sample’s integrity and guarantee precise identification.

Numerous organisations expand their drug and alcohol policies to encompass contractors, subcontractors, and visitors. This aids in maintaining uniform safety standards throughout the workplace. It is important that requirements are explicitly communicated prior to granting site access. The involvement of all personnel can mitigate overall workplace risk.

A frequent error is the lack of a clear definition regarding testing conditions and the responsibilities of employees. Policies that are excessively complicated or hard to comprehend can lead to confusion. Inconsistent application may further diminish the policy’s effectiveness. Routine evaluations of the practical process and expert advice can assist in preventing these problems.

It is essential for employees to receive a copy of the policy and to have the opportunity to fully understand its requirements. This can help the employer minimise potential ramifications at a later date. Communication may take place during onboarding, training sessions, toolbox talks, and updates to the policy. Clear communication is vital to ensure that employees are aware of their responsibilities and the implications of failing to comply. Sustained awareness contributes to a stronger safety culture.

An insufficient policy can elevate the likelihood of workplace incidents, injuries, and legal conflicts. Ambiguous procedures may lead to confusion in handling drug and alcohol-related matters. Inadequately formulated policies can also put organizations at risk of compliance issues and damage to their reputation. A well-structured policy contributes to fostering a safer and more uniform workplace atmosphere.

A drug and alcohol policy outlines the organisation’s expectations and regulations concerning drug and alcohol use. A testing protocol offers specific guidelines on the execution of testing. Policies create the foundational framework, whereas procedures clarify the practical measures to be taken. Together, these documents collaborate to enhance safety in the workplace.

The frequency of testing is contingent upon the risk profile of the organization, the requirements of the industry, and the policies in place at the workplace. Certain businesses implement random testing programs, whereas others may only conduct tests in particular situations. Industries classified as high-risk typically embrace more frequent testing schedules.

A drug and alcohol testing policy is instrumental in minimizing the likelihood of workplace incidents resulting from impairment. It establishes explicit expectations concerning employee conduct and their fitness for duty. By fostering a safer work environment, organizations can more effectively safeguard employees, contractors, and visitors. Additionally, well-structured policies aid employers in fulfilling their responsibilities related to workplace health and safety.

Records of drug and alcohol testing must be securely stored and regarded as confidential information. Access should be restricted to authorized personnel who have a legitimate business necessity. Organisations are required to adhere to relevant privacy and record-keeping regulations. Effective record management fosters accountability and safeguards employee information.

Policies ought to be evaluated on a regular basis to ensure their continued relevance and effectiveness. Revisions may be necessary as a result of changes in legislation, operational adjustments, or insights gained from workplace incidents. Consultation with employees can yield important feedback throughout the review process. Frequent updates are essential for sustaining compliance and effectiveness.

There is no overarching Australian law mandating that all employers implement a drug and alcohol policy. Nevertheless, employers are required to adhere to workplace health and safety regulations to address risks, including those related to impairment. Establishing a formal policy is regarded as a best practice for showcasing due diligence and reducing potential risks.

Policies should align with workplace health and safety requirements and organisational objectives. Workplaces can develop a policy internally or seek expert advice to ensure compliance and practicality.

The implications of declining a test must be detailed in the workplace policy. Employers may consider a refusal as a violation of policy, contingent upon the specific circumstances and relevant laws. Procedures ought to be implemented uniformly and equitably. Organisations should obtain suitable guidance when addressing intricate situations.

Testing for reasonable cause may be conducted when there is evidence indicating that an individual could be impaired. Such evidence may include observed behavior, physical indicators, or reliable reports from supervisors. Decisions regarding testing should rely on documented observations instead of assumptions. Well-defined procedures contribute to ensuring fairness and consistency.

There are government templates accessible, along with specialized companies that can assist in formulating a drug and alcohol testing policy. Although drug and alcohol policies do not have to be intricate, they typically include details such as a policy statement, its purpose, objectives, scope, principles, responsibilities, disciplinary procedures, and available support. Clear definitions and procedures contribute to ensuring fairness and consistency.

After an organisation has designated an appropriate employee or representative, it is essential that they receive adequate training. Individuals responsible for conducting tests must be familiar with the testing procedures, the operation of equipment, and the requirements for maintaining the chain of custody. Suitable training is crucial for ensuring precise results and minimizing the likelihood of procedural mistakes. The specific training requirements may differ based on the nature of the testing being carried out and the established workplace protocols.

Management typically holds the responsibility for the implementation and enforcement of workplace drug and alcohol policies. Supervisors and managers are crucial in monitoring adherence and addressing any issues that arise. Employees must also comply with the stipulated policy requirements. The effectiveness of enforcement depends on a uniform application throughout the organisation.

Any organisation that aims to achieve optimal performance from its employees and manage the risks linked to drug and alcohol use must establish clear policies. This is especially crucial in industries where safety is a priority. Employers are obligated to create a safe working environment and may introduce policies to uphold this duty. A well-defined policy aids in maintaining consistency throughout the organisation and mitigates potential legal ramifications.

It is important to understand that neither personal nor commercial breathalysers exhibit zero variance. This suggests that there could be slight differences between the solution level, generally at 0.050% BAC, and the reading shown on the recalibrated device. The Australian Standard, along with manufacturers’ guidelines, specifies a tolerance range of 0.045% BAC to 0.055% BAC. For safety considerations, Breathalysers Australia has chosen a more restricted range of 0.048% BAC to 0.054% BAC.

Unfortunately, no. Kindly consult the steps outlined above to understand how our process operates. Essentially, when the facility obtains the pre-assigned Australia Post satchel, it is scanned and linked to your unique information along with the device serial number. This procedure is also a component of the AS3547 compliance requirements.

Your recalibration will be set to a standard cycle reminder duration. You have the option to adjust this cycle; however, doing so may result in it falling outside the suggested AS3547 certification timeframe. Please refer to Device Recalibration Cycles for further information.

Recalibration of the BACtrack S80 Pro Gen2: Personal, Trace Pro Gen2, Mobile Pro Gen2, and Scout Gen2 is priced at $64.50.
This fee includes pick-up and return courier services, recalibration, airway servicing, and the Certification of Accuracy.
Please note that we are unable to offer an express service for these devices.

Recalibration of the BACtrack S80 Pro Gen2 is $72.30 + GST Standard or $78.80 + GST Premium Express.
This fee includes pick-up and return courier services, recalibration, airway servicing, and the Certification of Accuracy. The recalibration of workplace devices incurs a higher cost due to the extra procedural steps involved.

The SHIELD has been certified to maintain its accuracy for a duration of up to 18 months between recalibrations. The pricing for recalibration is outlined below:
6 months – $90 + GST Standard or $100 + GST Premium Express
12 months – $165 + GST Standard or $175 + GST Premium Express
18 months – $230 + GST Standard or $240 + GST Premium Express
This fee includes pick-up and return courier services, recalibration, airway servicing, and the Certification of Accuracy.

Personal use:
The AS3547 Standard for our personal use devices mandates a calibration frequency of every six months. However, some customers opt to extend this interval to either 9 or 12 months.
The devices intended for personal use that we calibrate include: Scout Gen 2, Trace Pro Gen2, Mobile Pro Gen2, and S80 Pro Gen2.
Workplace use:
For the S80 Pro Gen2: Workplace we recommend following the AS3547 Standard of a 6-monthly calibration frequency.
The SHIELD Touch and SHIELD Identity Breathalysers are set to a recalibration cycle of 12 months. Users have the option to choose a calibration period of 6, 12, or 18 months for future calibrations in accordance with the Australian Standard for these devices.

Breathalysers require recalibration as the sensor’s accuracy inherently drifts over time regardless of use.

If your device is registered, you will automatically receive an email or SMS notification when it is time for recalibration. For email correspondence, simply reply to the message that contains your device’s serial number and delivery address, and inform the team if any information is inaccurate. For SMS, please respond with “Yes,” and we will send you a link where you can verify that your delivery address and serial number are correct.
If your device is not registered, please click on the blue “Book a Recalibration” button located at the top of this page.
Kindly verify by checking the breathalyser serial number to ensure that you are sending the correct device. Please be aware that postage and handling fees will be incurred if an incorrect device is received.
Please refer to “Make a Recalibration Enquiry” located at the bottom of this page for any additional recalibration inquiries.

Kindly return the breathalyser in the provided blue rubber case, ensuring it is wrapped in bubble wrap or another appropriate protective material. It is unnecessary to include the hard black carry case.

This service is exclusively available to business customers. The rationale behind this is that businesses typically possess printers and face stricter time constraints regarding certifications. The premium recalibration service effectively reduces the turnaround time by providing a return express label via email to the company, and once the unit is received, it is sent back through Australia Post Express.

There is no obligation on behalf of our customers or Breathalysers Australia to recalibrate devices. However, we provide this service to our customers to assist in maintaining the accuracy and optimal condition of their devices.

We are authorized solely to recalibrate units that have been sold or recalibrated within the last 18 months. Recalibrating devices that have remained uncalibrated for extended periods may lead to the unit failing to maintain its calibration for the standard duration.
All units that we sell are tracked and monitored by their serial numbers. In compliance with the AS3547 certification, Breathalysers Australia is authorized to perform recalibration only on the units that we have sold.
There are instances when successful recalibration may not be feasible. As an example, this can happen due to sensor damage or environmental factors encountered in the field. In such cases, we will refund your recalibration fee and return your device. We will provide you with information regarding the subsequent steps, and if we do not hear from you within 6 months, the device will be disposed of.
We do not perform recalibration on BACtrack Go Keychain Gen2, C6 Smartphone Gen2, or C8 Smartphone Gen2 units because it is not cost-effective to do so.

We perform recalibration services on a daily basis at our Certified NSW facility. Once the device arrives, it is typically recalibrated within 1 to 2 business days.

Depending on the breathalyser model, the serial number may be located inside the battery compartment or on the side or rear of the device. The serial number is also printed on the side of the retail packaging.

Breathalysers require recalibration as the sensor’s accuracy inherently drifts over time. Additionally, alcohol residue and intake particles gradually build up on the sensor, resulting in the device recording inaccurate readings. Regular recalibration will extend the unit’s lifespan through the benefits of servicing.

Recalibrating devices that have remained uncalibrated for extended periods may result in the unit failing to maintain its calibration for the expected duration. This can pose a safety risk, as individuals may make decisions regarding the operation of machinery, including motor vehicles, based on incorrect assumptions. In essence, they may believe they are competent when they are not. The recommended maximum calibration interval is 12 months for personal use and between 6 to 18 months, depending on the model, for workplace testing.

Devices purchased from the Breathalysers Australia website are automatically registered. There is no need for you to re-register.

You can register your device here: Register. Serial numbers are located in the battery housing, on the side of the retail box or in some instances on the back of the unit itself.

Register the serial number of your device, including your email address, for warranty purposes and to ensure that you receive an automated notification when recalibration is approaching.

This is a low battery error. Please install new alkaline batteries; we recommend using Duracell or Energizer.

1. Ensure Bluetooth is Enabled: Make sure Bluetooth is enabled on your phone and that the unit is within range of no more than 5 metres.
2. Restart Devices: Try restarting both your phone and the breathalyser. Sometimes a simple restart can fix connectivity issues.
3. Ensure that the operating system on your device is updated.
4. Update the app: Check if there are any updates available for the app in your app store and install them if available.
5. Forget and Reconnect: Go to your phone’s Bluetooth settings, “forget” the breathalyser device, and then try to reconnect it.
6. Clear App Cache: If you’re using an Android device, clearing the app’s cache might help.

The breathalyser screen will not show any readings while it is set to App Mode. To change modes, press and hold the grey button for 7 seconds.

See ‘FLO, FL or ERR error when blowing’ FAQ above.

Moisture Error: Excess moisture has accumulated on the sensor. Please allow the device to rest and dry out before using it again.

See ‘FLO, FL or ERR error when blowing’ FAQ above.

See ‘FLO, FL or ERR error when blowing’ FAQ above.

Ensure that a mouthpiece is fitted. FLO (or ERR on certain models) will manifest when the blow is insufficiently consistent. FLO serves as a safety mechanism designed to guarantee that an adequate volume of air is drawn for an accurate sample. The essential aspect of a successful breath test is to inhale a complete lungful of air and exhale steadily for 5 seconds. This process resembles blowing out a candle rather than inflating a balloon. Most crucially, the blow must be uniform and continuous. This useful YouTube link may assist: https://www.youtube.com/watch?v=QHAq-ZeFhuw

The reading is either above 0.400, or the sensor might be overloaded and requires ventilation to provide sufficient time for clearing.

If your unit is either newly purchased or has been recently calibrated, it should provide accurate readings. However, several factors can influence the results you obtain. It is essential to consider these variables to ensure the reliability of the measurements.
How many drinks were consumed before testing
The period of time the drinks were consumed
The alcoholic strength of the drinks consumed
No hand sanitiser or alcohol products were in the testing environment
15–20 mins elapsed before the breathalyser was used

Consecutive testing will result in slower recycle times from non-commercial-grade breathalysers. An extended recovery period between tests usually occurs because the sensor requires time to remove any remaining alcohol or moisture.

Ensure the button is gently depressed for several seconds. For optimal performance of all Breathalysers Australia devices, we advise the use of Duracell or Energizer alkaline batteries. Inferior quality batteries may lack the necessary power to ensure proper operation of the units.

If a breath sample is not provided within 15 seconds, the LCD will show ‘OUT’ and will turn off in most models.

The unit has been activated outside the permissible temperature range (generally 0–40°C); consequently, testing cannot be conducted. Please turn off the unit and allow sufficient time for it to attain the acceptable ambient temperature, which may take up to 10 minutes in a new environment.

The unit may be detecting alcohol present in the testing environment or could be out of calibration. It is essential to ensure that no hand sanitizers or alcohol-based cleaning products are present in the vicinity when operating the unit.

Applicable for SHIELD units, ensure that new Energizer batteries are installed. If the problem persists, the screen will require calibration. Please contact the Breathalysers Australia Service Department.