Shipping, Payments & Returns

We offer 3 shipping options:
Parcel Post (uninsured) $10.97
Parcel Post (insured) $12.97
Express Post: additional $6.00

All of our breathalysers come with a warranty that ranges from 12 to 36 months. Warranty claims can be made by logging in to your account.

All orders submitted prior to 11:00 am AEST will be shipped on the same day. Australia Post Standard Service aims for a delivery timeframe of 2 working days for metropolitan areas on the East Coast of Australia. For regional locations, as well as those in NT, WA, or TAS, please allow an extra 2–3 working days for delivery. Should you need your parcel more urgently (within 1 to 3 days across the nation), we recommend selecting our Australia Post Express option during checkout.

Yes, we can ship to PO Box addresses via Australia Post.

At 5:30 PM on the day of shipment, you will receive an invoice along with tracking details sent to your email. Additionally, you may log into your account on this website to view the tracking and invoice information.

It may take as long as 24 hours for a parcel to appear on https://auspost.com.au/mypost/track/search

Occasionally, parcels may go missing. Should this happen, please reach out to us via our Contact Us webpage.

Credit Card, PayPal, Afterpay, Google Pay, Apple Pay, Bank Transfer (via email)

We have a simple process for returning items. Kindly refer to our terms and conditions webpage here: Terms and Conditions