Terms and Conditions

Breathalysers Australia collects information from the customer so that we can provide you with the best possible customer service. Certain information is necessary so that we can successfully provide you with the service and/or product. This personal information is stored in our order processing system but is not available to unauthorised persons. Information we require can include the full name of the customer and recipient, email address, invoice address, delivery address, contact phone numbers and credit card details.

Any information collected is treated with the utmost privacy and is only used so that we can better serve you as a customer in the delivery and completion of your order.

We pride ourselves on our levels of service and, as such, have very fast turn-around times. All dispatches are packed the same day before 12 pm and then leave on an Aus Post Parcel Post service of planned 2 working days for East Coast metropolitan Australia. Please add an additional 2 days for regional Australia, NT, WA or TAS locations.

Nothing in these Terms is intended to avoid the provisions of the current Australian Consumer Guarantees Act (“CGA”) except to the extent permitted by the CGA or to exclude liability arising under any other statute. If and to the extent that such liability cannot be lawfully excluded, these Terms shall be modified to the extent necessary to give effect to the above intention. If you are acquiring goods or services from us for the purposes of a business, you agree that the guarantees provided in the CGA will not apply. Breathalysers Australia does not provide any express guarantees (as that term is defined in the CGA) other than those expressly confirmed in these Terms.

All of our products have a 12 month warranty.  If for any reason a product is deemed faulty by Breathalysers Australia it is the customers choice whether they would like a replacement or a refund. Please remember that we take every step we can think of to make you happy with your product. Where a refund is deemed appropriate it will be issued without delay.

Please do not hesitate to call us on 1800 881 196 with details of your issue. If we require the product to be returned to us for any reason, please wrap it well, then courier back to us and we will be in touch with you shortly with a resolution.

All prices contained within this website are quoted in Australian dollars.