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Frequently Asked Questions

We offer 3 shipping options:
Parcel Post (uninsured) $10.97
Parcel Post (insured) $12.97
Express Post: additional $6.00

All of our breathalysers come with a warranty that ranges from 12 to 36 months. Warranty claims can be made by logging in to your account.

All orders submitted prior to 11:00 am AEST will be shipped on the same day. Australia Post Standard Service aims for a delivery timeframe of 2 working days for metropolitan areas on the East Coast of Australia. For regional locations, as well as those in NT, WA, or TAS, please allow an extra 2–3 working days for delivery. Should you need your parcel more urgently (within 1 to 3 days across the nation), we recommend selecting our Australia Post Express option during checkout.

To assist you in selecting the appropriate product for your requirements, kindly refer to the blue “Help Me Choose” button situated at the top of each webpage. Alternatively, please consult our three comprehensive Buying Guides. You can access them here: Personal Breathalyser, Workplace Breathalyser, or Workplace Drug Test Kits.

Mouthpieces can be safely washed in a dishwasher and are reusable in non-commercial settings.

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Mobile Mouthpieces

Having spare BACtrack Mobile Pro mouthpieces readily available is an effective way to guarantee each breath test is both hygienic and convenient. Whether the device is used personally or shared among family, friends, or colleagues, new mouthpieces facilitate smoother testing sessions and provide greater confidence when multiple individuals need to take a reading.

These BACtrack Mobile breathalyser mouthpieces are specifically engineered for compatibility with Mobile Pro Gen1 and Gen2 models, making them an excellent replacement choice when the original mouthpieces are lost or damaged. Offered in practical pack sizes, they provide a sensible solution for regular users wishing to uphold cleanliness and be ready for frequent testing. Packaged hygienically and easy to install, replacement mouthpieces ensure your BACtrack Mobile Pro is always prepared for precise alcohol screening when needed.